Inhouse Solutions

PMS builds its preventive maintenance and emergency repair services around your needs, helping to ensure the reliability of your power quality equipment.

The result?
• Rapid response to emergency calls
• Reduced mean time to repair (MTTR)
• Personalized service
• Budget-friendly cost structures

Power Management Solutions Custom Service Solutions
To fit your precise needs for quality service, PMS offers an extensive range of service and maintenance options, including 5x16 emergency service. Experienced, factory-trained service staff are on call to meet your service needs and get your equipment up and running as quickly as possible. PMS also provides high-quality engineering services, including product solutions, and complete on-site installation and power system maintenance. PMS will:

• Engineer, install or remove system solutions
• Furnish all AC or DC products and installation nationwide
• Install customer-specific equipment

Certified and Authorized Service
PMS has been manufacturer-certified and -trained by leading manufacturers to provide reliable installation and maintenance services. PMS also offers on-line AC and DC power quality services, including startup for single-phase and three-phase AC and DC power systems.

Installations
PMS has installed the full range of power equipment, including UPS systems, generators, switchboards, DC power systems, battery systems, and much more. Our highly trained PMS technicians bring years of knowledge and experience to provide you with complete professional installations. They’ll work closely with you throughout the installation process, from shipping to start-up for an on-time, on-budget completion.

Factory-Authorized Service
PMS staff are factory-trained and -certified to maintain and repair a wide range of AC and DC power systems nationwide. Preventive maintenance agreements Because the best time to catch an equipment failure is before it occurs, we offer a variety of preventive maintenance services that enable us to pinpoint potential problems and prevent downtime of your unit.

Uninterruptible Power System Service and Maintenance
UPSs are crucial in helping to safeguard technical, large office, and industrial IT applications. Hence, maintaining the proper working function of your UPS can prevent costly downtime. From single-phase to three-phase UPSs, our network of factory-trained service technicians is qualified to meet your systems’ service and maintenance needs.

Generator and Automatic Transfer Switch (ATS) Service and Maintenance
To operate properly, it is absolutely required that your generators fuel, spark plugs, and the cranking battery be checked. It is also critical that your ATS have the contacts, connection points, exercise clock, and indicator lights checked to insure they are working properly. Preventive maintenance can ensure a smooth transfer to standby power when you need it.

Emergency 24-hour Service
Whether in the middle of the night, during a thunderstorm, or in the midst of any number of unfavorable conditions, we have service technicians on call and ready to provide 24x7 emergency support 365 days a year.

Power Management Solutions Proactive Service Plan
To deliver service above and beyond the standard, PMS provides a plan that offers an assertive approach to nipping power problems before they have a chance to occur.

More Than Just a Warranty
The PMS service plan is comprehensive service coverage, designed to prevent potential downtime through a rigorous maintenance regimen.

The PMS service plan provides:
• Power problem prevention, rather than just repair
• Early detection and response to critical power problems
• Service delivered at your convenience
• Optimal system uptime
• Valuable performance data
• No maintenance expense “surprises”

The PMS service plan includes:
• 5x16 corrective maintenance coverage
• 5x16 annual performance check
• Annual power protection audit
• 5x16 remote monitoring advance response service

For more information, email us at techsvcs@pmspower.com, or call us at 1-800-573-4949.